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Car's avatar

They are extremely corrupt & prey on vulnerable service users.

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dean Stockton's avatar

I was investigated in Feb 2016 because on a few dates I received my ESA or PIP I had more than £6,000 in the bank account. It didn't matter that a few days after my ESA or PIP payment there was a payment for my credit card bill going out which would have taken the money in the account to well below the £6,000. For this I had to pay the DWP back £45 plus a £40 charge, I sent them a cheque for £85 but they claimed not to have received it and were going to deduct £11 plus per week from my benefit so I contacted the bank and they said that it was cashed by the DWP 9 days after the date on the cheque. When I told them they had cashed it they admitted it was an error and I should disregard the letter but my first ESA payment was over £22 short so I contacted them again and they gave the same excuse that I owed them £85 so I sent them the email that my bank sent me and gave them 7 days to pay the money or I would take county court action, they paid up in 6 days.

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